We encourage you to take steps to make sure your transactions are secure, and your personal information is protected. Although you can’t control fraud or deception on the internet, you can take action on how to recognize it and possibly avoid it.
Use a secure browser — software that encrypts or scrambles the purchase information you send over the Internet — to help guard the security of your information as it is transmitted to a website. Be sure your browser has the most up-to-date encryption capabilities by using the latest version available from the manufacturer. You also can download some browsers for free over the Internet. When submitting your purchase information, look for the “lock” icon on the browser’s status bar, and the phrase “https” in the URL address for a website, to be sure your information is secure during transmission.
Some websites’ disclosures are easier to find than others — look at the bottom of the home page, on order forms or in the “About” or “FAQs” section of a site. If you’re not comfortable with the policy, consider doing business elsewhere.
Read and understand the refund and shipping policies of a website you visit, before you make your purchase.
Look closely at disclosures about the website’s refund and shipping policies. Again, search the site for these disclosures.
PAYING IT SAFE DURING THE HOLIDAYS
Keep your personal information private. Don’t disclose your personal information — your address, telephone number, Social Security number, bank account number or email address — unless you know who’s collecting the data, why they’re obtaining it and how they’ll use it.
Give payment information only to businesses you know and trust, and only when and where it is appropriate — like an order form. Never give your password to anyone online, even your Internet service provider. Do not download files sent to you by strangers or click on hyperlinks from people you don’t know. Opening a file could expose your system to a computer virus or a program that could hijack your modem.
Keep records of your online transactions and check your e-mail for contacts by merchants with whom you’re doing business. Merchants may send you relevant information about your purchases.
Review your monthly credit card and bank statements for any errors or unauthorized purchases promptly and thoroughly. Notify your credit or debit card issuer immediately if your credit or debit card or checkbook is lost or stolen, or if you suspect someone is using your accounts without your permission.